EMV is coming! But what does that mean for you, specifically if you’re a service-based business? There’s a lot of information out there and it can be confusing to assess the impact this change to EMV chip cards may—or may not—have on your service-based business. So let’s start with some of the basics. What is […]Read More »
Though 97% of consumers search online for products and services, according to the 2014 SCORE Customer Friendly Websites infographic , only 51% of small businesses had websites. A newer January, 2015 survey of over 14 million businesses (of all sizes) by the US Census bureau paints an even more astounding picture, reporting that only 24.8% of them have websites.
If your business falls in that 49% (or 75.2%!) without an online presence, ditch the excuses and get a website. You really do need one, even if your business has only a local or regional customer base, and for as little as $12 up-front and a bit of time, you can do it.Read More »
PayPal announced to merchants that as of October 1st, it will be increasing merchant processing rates to a flat 2.9% + 30 cents on domestic transactions. This is one of PayPal’s first big moves to increase revenue since its split from eBay last July.
While the increase will affect only a small portion of PayPal’s portfolio, it is projected to increase annual revenue by $10 million. The change affects the “middle class” of businesses, touching neither the largest nor smallest merchant accounts. This middle class often pays a heftier volume of transaction fees as a percentage of sales; they are large enough to be processing a significant volume of credit card transactions, but not large enough to be able negotiate lower rates with a behemoth like PayPal.Read More »
Even with the growth of Chat, text messaging, and other social media messaging, email is still the primary means of business communication. According to a recent report from technology market research firm the Radicati Group, there were 4.1 billion worldwide email accounts in 2014 and that number is predicted to grow to 5.2 billion by the end of 2018. And, while consumer email is actually slowing down (in favor of social media, text messaging, and other non-email online methods), business email is growing– From 108.7 billion business emails per day in 2014 to an expected 139.4 billion emails per day in 2018. This equates to business users receiving 121 emails a day in 2014 (excluding those removed by SPAM filters), which is expected to grow to 140 emails a day by 2018.
That’s a lot of email! But, it doesn’t mean businesses people are sitting at their desks all day answering email on a computer. Increasingly, email is being read, responded to, and acted upon using mobile devices.Read More »
I remember the exact day I decided to never let another person’s actions dictate how I feel. I was in a meeting with the CEO of one of our biggest partners who, at the time, held a disproportionately large part of our business. The CEO was rude, smug and completely unreasonable. He frustrated and angered me to the point that I literally couldn’t speak. I allowed that moment to get the best of me and completely lost my space. Rather than calmly and thoughtfully engaging in an effective dialogue, I had to use all of my energy to just sit there quietly and not completely lose my shit.Read More »
If you’re a new company starting out or you’ve established yourself for some time now, there is always an opportunity to expand the reach of your business.
Every day, more and more searches for the services your business provides are occurring on a digital platform. These searches are also showing an increase in local intent as consumers are looking for businesses in their geographic area. Just in the last year, searches that included the phrase near me in the search term have almost doubled.Read More »
By working for patent and trademark law firms in Livingston and Clifton, New Jersey, he received extensive training from patent attorneys and veterans of the AT&T patent department. Then, Michael decided to open his own practice in August of 2007.
Many small business owners don’t know where to start when it comes to protecting things like their business logo. I asked Michael some common questions to shed some light on the basics of intellectual property protection:Read More »
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In a world where it seems like nothing worth having is ever free, it is refreshing to find truly useful freeware available without strings attached. PhotoScape is one such application. It provides robust image editing and enhancement features that rival those in expensive industry leading applications such as Photoshop, in an easy-to-use package ideal for small business owners on a budget.