We’ve said it before and we’ll say it again: there are numerous business advantages to accepting online payments.
According to Fiserv, consumers use an average of 3.6 different payment methods to pay bills each month.
With so many people preferring the luxury of choice when it comes to paying bills, accepting electronic payments isn’t just a nice-to-have, it’s a necessity.
But there’s no use making your business electronic-payment-friendly if none of your customers know about it!
That’s why it’s so important to spread the word to your customers immediately upon upgrading to electronic payments. The easiest way to do this is to send a simple email out to your customers, or make this information available on your website.
To make this easier for you, we’ve created a variety of email template samples to help you introduce electronic payments to your customers. Simply copy and paste them into your email solution, customize your message, and send.
> Supporting Post: How to Make a Small Business Website
Prefer to download these templates and save them on your computer? Click here.
General:
Note: If using recurring billing, attach proper authorization form to this email
Subject: (COMPANY NAME) is going paperless!
Valued Customer,
We’re pleased to announce that we have chosen a new, paperless billing solution to add convenience and flexibility for our customers.
(Option 1: RECURRING BILLING) The transition is simple. To automate your billing, complete and return the attached form, and we’ll do the rest. Each time a payment is processed, you will receive an email receipt for your records.
(Option 2: ELECTRONIC INVOICING) The transition is seamless. To opt in to electronic invoicing, reply to this email and let us know. Then, on your next billing cycle, we will send an email invoice from which you can click to pay via the method of your choosing.
(Option 3: ONLINE PAYMENT FORMS) The transition is simple. Next time a payment is due, simply click here to pay via our secure, online payment form using the payment method of your choosing. You can also visit our website and click on the ‘(ENTER NAME OF PAYMENT BUTTON)’ to make a payment.
No more paper, no more stamps, and no more headaches! We’re looking forward to the transition and hope you enjoy the simplified process as well. Please let us know any questions and have a great day!
Best regards,
BUSINESS OWNER
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Recurring Billing:
Note: Attach proper authorization form to this email
Subject: Now offering automated, recurring billing
Valued Customer,
We’re pleased to announce that we have chosen a new solution that will automate our billing process, adding convenience and flexibility for our customers. Instead of having to remember to send payments for a month of service, you can now choose to have fees (debited directly from your bank account) or (charged to any major credit card.)
To automate your billing, simply complete and return the attached form, and we’ll do the rest. Each time a payment is processed, you will receive an email receipt for your records.
We’re looking forward to the transition and hope you enjoy the simplified process as well. Please let us know any questions and have a great day!
Best regards,
BUSINESS OWNER
Electronic Invoicing:
Subject: You can now pay electronically!
Valued Customer,
We’re pleased to announce that we’ve adopted a new solution that lets you submit payment via electronic invoice, allowing you to forego the trouble of returning a check each time a bill is due.
On your next billing cycle, we will send an email invoice from which you can click to pay via the method of your choosing.
We’re looking forward to the new solution and hope you enjoy the simplified process as well. Please let us know any questions and have a great day!
Best regards,
BUSINESS OWNER
Online Payment Forms:
Subject: You can now pay electronically!
Valued Customer,
We’re pleased to announce that we’ve adopted a new solution that allows you to submit payment online, via a secure form, without the hassle of writing a check or dropping off a payment.
Next time a payment is due, simply click here (LINK TO WEB PAYMENT FORM) to pay via credit card or ACH (your bank account), and you’ll receive an automatic email receipt for you records.
No more paper, no more stamps, and no more headaches! We’re looking forward to the transition and hope you enjoy the simplified process as well. Please let us know any questions and have a great day!
Best regards,
BUSINESS OWNER
Electronic Payments (Credit Card / ACH):
Note: If using recurring billing, attach proper authorization form to this email
Subject: (COMPANY NAME) is going paperless!
Valued Customer,
We’re pleased to announce that we’ve chosen a new billing solution that allows you to pay (using all major credit cards) or (directly from your bank account).
(Option 1: RECURRING BILLING) The transition is simple. To automate your billing, complete and return the attached form, and we’ll do the rest. Each time a payment is processed, you will receive an email receipt for your records.
(Option 2: ELECTRONIC INVOICING) The transition is seamless. To opt in to electronic invoicing, reply to this email and let us know. Then, on your next billing cycle, we will send an email invoice from which you can click to pay via the method of your choosing.
(Option 3: ONLINE PAYMENT FORMS) The transition is simple. Next time a payment is due, simply click here to pay via our secure, online payment form using the payment method of your choosing. You can also visit our website and click on the ‘(ENTER NAME OF PAYMENT BUTTON)’ to make a payment.
We’re excited to say goodbye to our old billing ways and welcome a more efficient system that saves time for both you and us. Please let us know any questions and have a great day!
Best regards,
BUSINESS OWNER
> Supporting Post: What is an Electronic Payment?
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