Electronic Payment Processing Leader Launches New Online Customer Support Center
DENVER, CO – August 11, 2010 - PaySimple, the leading provider of SaaS (Software as a Service) on-demand electronic payment solutions for small businesses, today announced the launch of a new online customer training and support program. The series is designed to help both new and existing customers maximize their investment in PaySimple by providing detailed training on the product's features and functionality.PaySimple support, training, and education programs are free of charge with unlimited access.
PaySimple understands that small business owners have very little time to ramp up and train on new systems. The updated customer support and training program, located at https://support.paysimple.com, helps customers get support and education quickly and effortlessly. The program now includes a “Top Questions” section, self-service applications, the ability to open a customer support case online, and downloadable “Quick Guides” for those who need just a short tutorial on a feature. PaySimple has also tripled the number of live training classes available.Class times vary and schedules can be accessed at support.paysimple.com.
“PaySimple is dedicated to providing our customers with the highest quality training and support services,” said Eric Remer, chief executive officer of PaySimple. “Our payment solutions are at the core of many of our customers’ operations, and our training and support team is dedicated to simplifying the lives of small business owners.”