With FusionPay, powered by PaySimple, you can manage all your payments within Service Fusion. FusionPay allows for faster, more flexible payment solutions – in the office or in the field. Powered by PaySimple, all information is securely stored with PCI compliant systems, so your customers know their payment information is safe with you. Start taking payments with FusionPay today.

Payment Resources

Credit Card Payments: Worldpay iQ Payment Processing 

PaySimple partners with Worldpay from FIS to securely process electronic payments. Worldpay iQ is a robust, easy-to-use, self-service reporting tool to access your payment processing data with availability on both mobile and desktop. 

Watch a quick video to learn more about Worldpay iQ.

To set up an account and log in to iQ:

Once you log in, you’ll be able to access your monthly statements, view transactions, and setup your account to receive real-time notifications of deposits, disputes, and more. 

For questions about Worldpay iQ, contact Worldpay’s dedicated team at 833-534-8422.

ACH Payments

To begin accepting ACH and eCheck payments, you will need to request authorization from your customers to make a withdrawal. Your customers can authorize this by signing a contract or order form, submitting an online payment form, or agreeing to it in a recorded phone conversation. 

Download free authorization form templates.

The customer can submit an online payment form with their checking account and routing number, as well as the payment amount and whether it’s a one-time or recurring payment. Alternately, they can give you that information via a recorded phone conversation.When you click “save” or “submit” in FusionPay, it will start the ACH transaction.

PCI Compliance

The PCI Data Security Standard (PCI DSS) is a framework designed to ensure that all merchants that accept, process, store or transmit credit card information maintain a secure environment.

PaySimple is a Level 1 PCI DSS certified service provider. By partnering with PaySimple, we take care of most of the PCI requirements, but we cannot certify PCI Compliance for you. To certify and remain compliant, you are required to complete the certification process now and on an annual basis moving forward.

To learn more about PCI Compliance and PaySimple’s compliance support:

Important Note

If you do not complete the certification process to achieve compliance within 60 days, your credit card processor will assess a monthly non-compliance fee consistent with your pricing schedule until you’ve met this requirement.

To complete the PCI Compliance Certification:

For more information or questions about the PCI program, contact Worldpay’s dedicated PCI Specialty Team by email at support@pci.worldpay.com or by phone at 833-534-8422.

FusionPay Resources

Read the FusionPay Introduction

Navigate the dashboard and review payments

Reconcile FusionPay deposits with bank deposits in QuickBooks

Key Contacts

PaySimple Contact

Call us at 800-466-0992 (Option 2) or email us at care@paysimple.com

Service Fusion Contact

Call us at 888-902-0304 (ext. 2) or email us at support@servicefusion.com

PaySimple Online Help Center

Need help? Our Online Help Center can help you with any assistance you might need.

Check Our Help Center

Service Fusion Support Center

Do you need assistance? Service Fusion help center has the answers you are looking for.

Check Service Fusion Help Center