DENVER, CO – February 13, 2013 - PaySimple®, the cloud-based platform for managing and growing small businesses, announced the findings in its 2013 Pulse Survey of Small Businesses today. Thousands of PaySimple users surveyed articulated a plan to adopt more technology solutions, particularly for the operational functions of their firms, including back office, billing, and accounting. Small businesses want more cloud-based technologies, and they want to manage more of their operations on mobile devices. Small businesses have less interest in adding new staff in 2013. Business owners also remain convinced that even with more technology, there is no substitute for personal touch with customers.
Highlights from the survey, showcased graphically in the 2013 Small Business Pulse Infographic.
Operators have higher appetite for cloud, web and mobile solutions:
Technology will increase productivity and reduce appetite for new hiring:
Small business owners are increasing use of new media marketing:
Small business owners still rely heavily on personal touch to maintain relationships:
Small businesses report increased use of receivables innovations to accelerate revenue and cash flow:
“We are happy to be a part of the trend toward more adoption of SMB technology solutions,” said PaySimple CEO, Eric Remer. “Surveys like this help shape our thinking and plans for how we can be even more valuable to the 20 million service-based small businesses in the US.”
About PaySimple. PaySimple is the leading cloud-based platform for managing and growing small businesses. Thousands of companies use PaySimple’s turnkey solution to automate billing, accept electronic payments, increase cash flow, manage customers, and run real-time performance reports. PaySimple markets its product directly to small businesses as well as through valued enterprise partners, including ADP, Chase, Vantiv, Jack Henry, and Western Union. PaySimple helps small businesses take on the world. To learn more, visit PaySimple, call 800-466-0992, or follow on Twitter and Facebook.