Reads of the WeekWe know you’re busy, so we pulled together the most interesting reads of the week for topics affecting small business owners. Feel free to add your own favorites that we may have missed in the comments.


Customer Service is more than a buzzword. It’s how your company can differentiate itself. How do you get started, and who does it well? Here are 7 examples from those who do it best.

The only way to continue running your company is to get paid! This articles explains ‘How to replace late with early‘ and two other tips to reduce late payments.

Dream. Dump. Map. Chuck. Using these 4 concepts to be more productive in running your business and your life.

78% of small and medium size businesses say that they are on social networks in order to connect with customers, but how do you do it in under 140 characters? I thought these tips were great.

While many of you are already deep into your business, some might not have started. But, how do you start a start-up in the face of fear, challenges, and just plain… well, stress? Thoughtful tips, anecdotes, and a great start-up playbook from @Riklomas.

Kristin Piccirillo

Kristin Piccirillo

Kristin is the Director of Acquisition on the Marketing team at PaySimple responsible for the development, strategy and management of channels like Search, Display, and other acquisition initiatives. When she's not working 'on the google' she is probably skiing in the winter or running/biking crazy distances training for Triathlons and other endurance events. You can find her on Google+

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