Sarah Jordan

Are Small Businesses More Resilient?

Posted by in Small Business

A well-known foreboding statistic is that 75 percent of businesses fail in the first two years; and it’s not as if you’re in the clear after that. In almost every tactical aspect, small businesses are at a disadvantage – health insurance, financial and employment resources, brand leverage, taxation, and the list goes on. These facts […]

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Leah Bowes

Top 5 Ways to Improve Customer Service

Posted by in Customer Experience

Regardless of the industry, everyone has had a challenging experience with customer service. Because the Internet has given businesses the opportunity to connect with more consumers, the focus on customer service quality has given way to customer service quantity. This practice devalues the concept of customer service, which shifts emphasis to a negative, self-serving business […]

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Eric Remer

Activity vs Productivity

Posted by in Leadership

These two words are spoken quite a bit around the halls at PaySimple (and probably in many growing organizations around the world). But what do they mean? Activity defines the person who is willing to put in time, but not willing to engage himself – a person who tries hard, but is not willing to […]

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Electronic Giving Made Simple: NACBA Workshop

Posted by in Accepting Payments

Last week we had the pleasure of exhibiting and speaking at the National Association of Church Business Administrations’ (NACBA) 52nd National Conference in Nashville, TN. This was PaySimple’s second year participating in the organization’s largest annual event, where we were privileged to lead one of the educational workshops focused on Electronic Giving. For us, the […]

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Sarah Jordan

Colorado’s BikeMS 2008: PaySimplers don’t just donate, we participate!

Posted by in Small Business

Last weekend, five of our own PaySimplers joined an estimated 3,000 cyclists in the 23rd Annual Great-West Life Bike MS, Colorado’s Ride 2008. Each rider is pledged to raise at least $300.00 for the cause, but most go above and beyond that amount. Team PaySimple, comprised of a total of almost 50 friends and family members, together raised over $35,000! The ride encompassed 150 miles over two days. Starting June 28, Cyclists rode 75 miles from Front Range Community College in Westminster, CO to Ft. Collins, CO and returned to the college the following day. I asked our participants to share their thoughts about the experience or any inspiring moments they had during the 2-day race:

Elissa Beckman, Empowerment Director–‘With almost 50 riders on our team, people tended to notice us and comment on our jerseys. It made for a great conversation topic when people would ask, ‘What is PaySimple?’. I must say, I never thought I’d be conversing with strangers about electronic payment processing while climbing through the mountains of Colorado. Unique experience? Well, I might be the only person in the race who made it the entire 150 miles without a spill, only to eat it as I reached for my medal crossing the finish line. But I am still so happy that I participated!

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