PaySimple Customer Support Team

One of our favorite things about the software we offer is that it gives us the opportunity to help and work with service-based businesses in a number of different industries. We learn so much from the people we talk with every day that give purpose and meaning to what we do.

As 2015 comes to an end, we wanted to share a little of what goes on behind the scenes at PaySimple. We might not always get it perfect, but we know that we owe it to you to do our best to keep improving.

One of the biggest areas we focus on to make sure we are growing and improving is supporting and empowering all those that work at PaySimple.


Passion. Authenticity. Teamwork. Happiness. Service.

“PATHS” represents our company values, values that are ingrained into our culture. Our weekly all-hands meeting kicks off with an opportunity for staff to recognize each other for the PATHS values we see in one another. Then, at the end of the year at our holiday party five people are recognized with a PATHS award.

2015 PATHS Awardees



Brad Hahn
Sr. Software Engineer



Wesley Cropp, Operations Manager

Wesley Cropp
Sr. Operations Manager




Rick Frias
Salesforce Platform Manager and Administrator



Jake Holsteen, Product Expert

Jake Holsteen
Product Expert




Ryan Good
Systems Administrator

2016 is Our Year to…

No matter who you speak with on the phone, in email, in chat, or on social media—we hope these values come through. We couldn’t have had the great year we had without all of our amazing customers, partners, supporters, retweeters, sharers, or employees.

Thank you. We look forward to hitting the ground running with you in 2016.


“The most difficult thing is the decision to act, the rest is merely tenacity.”

–Amelia Earhart

Want to become another PaySimple success story? See a free interactive demo of our complete service commerce platform.




PaySimple is the leading payments management solution for service-based businesses, powering the cashflow of over 20,000 companies nationwide. PaySimple builds long-term partnerships with companies to drive growth providing flexible payment and billing solutions and personalized customer service to suit their distinct business needs.

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