Category Archives: Small Business

Mary Mekeal

How a San Antonio Nonprofit Catapulted Their Growth

Posted by in Customer Experience, Small Business

The Youth Orchestras of San Antonio started as San Antonio’s first community-wide youth orchestra in 1949. Today, having seen exceptional nonprofit growth, more than 1,800 young people participate in the YOSA experience.

A customer of PaySimple since 2016, YOSA is a great example of a business that has grown their business using technology, community involvement and flexible planning.

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Lisa Hephner

Checking In on Small Business Optimism Again

Posted by in Tip of the Week


The last time we checked in on small business optimism was June, 2016—at that time the Dow Jones Industrial Average (DJIA) was at 17,829, the US unemployment rate was about 5%, inflation was at 1%, and economists declared the market booming; yet small business owners were less than optimistic about business conditions and the outlook for future growth.

Fast forward 9 months, and we have a new President, the DJIA has reached record highs (over 21,000, with a slight pullback to just under that number today), the unemployment rate is holding steady (4.9% at last report), and inflation has risen to 2.7% prompting the Federal Reserve to raise interest rates once again. Fears of rampant inflation aside, the economy appears on a tear. And finally, small business owners are seeing a light at the end of the tunnel, and apparently optimistically no longer fear it to be a truck.

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Lisa Hephner

Does Your Small Business Have SaaS?

Posted by in Tip of the Week


As a small business owner you’re likely saucy, cheeky, lively, bold and full of spirit—the true definition of sass; but do you have that other SaaS? That is, has your small business leveraged Software as a Service to simplify, secure, and streamline business applications in the cloud?

Chances are the answer is yes. Even if you haven’t implemented SaaS, you’ve likely heard the term and you can probably name major players such as Salesforce (which has become almost synonymous with the term), but do you really know what makes a SaaS application, and why this model is advantageous for your small business?

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Lisa Hephner

Winning Strategies for Small Business Funding: Five Contests You Can Enter Now

Posted by in Tip of the Week


Raising money to grow your small business is hard. Winning money to grow your small business isn’t much easier, but it can be more fun. It gives you the opportunity to engage with your customers and with your fellow small business owners to promote your business and your local neighborhood.

Don’t let modesty prevent you from nominating yourself for any small business award, or from asking your customers for a nomination or a vote. However slim you think your chances are, they are guaranteed to be zero if you don’t enter the field.

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Jessie Van Gundel

3 Ways to get and Keep More Customers

Posted by in Leadership, Small Business


As your business grows, you may find that it becomes harder and harder to be as proactive about your business’ growth as you’d like. Keeping up with the day-to-day and managing the curveballs you encounter on a regular basis often distract and take time away from the long-term strategy of running your business. This is a common theme among small business owners and a pretty normal feeling for a business that’s growing, but now is the time to take a step back and figure out how to manage your growth in a way that will let you control and steer the direction of where your company is going.

For most service-based businesses, the customer relationship is one of the most important components of your success. Knowing that, it’s time to take a look at your customer base from a strategic standpoint, and use that information to inform how you will grow your customer base in the future.

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Lisa Hephner

What Responding To Spam Can Teach About Optimizing Small Business Sales

Posted by in Tip of the Week


Have you ever gotten an email from an African Prince offering you millions of dollars in exchange for paying a small fee to facilitate the release of funds frozen in a foreign bank account? It’s the classic 529 scam which most people just laugh at and delete, if the email even makes it past their spam filter. But what happens if you actually respond?

Read on to find out. It will not only make you laugh hysterically, it will provide an instructive example of when it makes good business sense to give up on a prospective sale.

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Lisa Hephner

Taking Control of Your Small Business Credit Scores

Posted by in Tip of the Week


Small business credit scores can influence far more than simply business loans; they directly affect a small business’ ability to obtain, or to obtain optimal rates on, credit cards, bank lines of credit, payment processing merchant accounts, insurance, or even a lease on office space.

While it may seem that there isn’t much you can do about your small business credit score—after all, business credit scores are not regulated as personal scores are, and there is no rule or regulation requiring that you even be notified if you are denied business credit as a result of a business credit score, report, or other information provided by a business credit bureau—that is not necessarily the case.

Here’s what you need to know to take control of your small business credit scores:

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Kelsey Berlinberg

Everything You Need to Know About Credit Card Processing Holds

Posted by in Accepting Payments, Small Business

Credit card processing holds happen for a number of reasons and can definitely be a nuisance when you are trying to run your business. Learning more about payment holds can help you prevent some holds and quickly prepare information to release a hold in the future.

Let’s start with the basics, there are two types of credit card processing holds, underwriting holds and risk holds.

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Lisa Hephner

A Small Business Valentine

Posted by in Tip of the Week


Happy Valentine’s Day to all you small business owners out there– you work hard every day to make your small business a success, and you deserve some love! Hopefully you have someone to give you cards, candy, caring, and all the sweetness you can handle, as that’s a bit too much to ask from a blog post. But, this week I’ll try to provide the next best thing: A heart shaped box chocked full of sweet small business offers and freebies.

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