Posts By: Sarah Jordan

Sarah Jordan

PaySimple Releases 2017 Small Business Outlook for the Service Industries

Posted by in Small Business

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We’re excited to announce the release of our most recent report, “2017 Small Business Outlook: The Service Industries.” This report is specifically focused on the service industries, and is the first report of its kind developed by PaySimple.

What can you expect from the report?

In an increasingly digital world, businesses must be more tuned in than ever to what their customers want and how they want to get it. The ecommerce industry is ever-growing, and has helped level the playing field for smaller, service-based businesses to capture online sales and compete with their retail peers.

PaySimple’s 2017 Small Business Outlook highlights how service-based businesses plan to grow in 2017, where they’re focusing investments, and what customer-based resources, tools, and integrated technologies they’re integrating to help them scale and grow.

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Sarah Jordan

3 Reasons Online Stores are Failing Your Service Business

Posted by in Accepting Payments, Small Business

Handsome Man shopping online

Retail-based shopping carts can be great solutions for businesses trying to sell online. But for service-based businesses, sometimes they aren’t doing any favors.

The ecommerce industry is ever-growing, and in many ways, has helped level the playing field, enabling smaller businesses to capture online business and compete with retail giants. However, service-based businesses have been at a disadvantage in this arena, especially when it comes to website and shopping cart solutions available. Why? Because they’re built for retail…

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Sarah Jordan

PayPal Increases Merchant Processing Fees

Posted by in Accepting Payments, Products and Innovation

pay online image of keyboard

PayPal announced to merchants that as of October 1st, it will be increasing merchant processing rates to a flat 2.9% + 30 cents on domestic transactions. This is one of PayPal’s first big moves to increase revenue since its split from eBay last July.

While the increase will affect only a small portion of PayPal’s portfolio, it is projected to increase annual revenue by $10 million. The change affects the “middle class” of businesses, touching neither the largest nor smallest merchant accounts. This middle class often pays a heftier volume of transaction fees as a percentage of sales; they are large enough to be processing a significant volume of credit card transactions, but not large enough to be able negotiate lower rates with a behemoth like PayPal.

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Sarah Jordan

Balanced Payments shuts down, offers Stripe alternative

Posted by in Accepting Payments

Balanced Payments Shuts Down

Late last week, Balanced Payments announced it would be shutting its doors and ceasing processing of all credit card, debit card, and ACH payments for its API integrated customers in about 90 days.

The company has arranged a relationship with its rival, Stripe, who will honor all existing pricing contracts. This arrangement is intended to assist the businesses now scrambling to move their integrations in the 3-month timeframe.

But is Stripe, the hyped Valley startup, the only and best alternative option for these companies? Maybe.

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Sarah Jordan

7 Ways Your Business Can Benefit from Accepting ACH Payments

Posted by in Accepting Payments

Tearing Paper ChecksEditor’s Note: This post was originally published in August 2011 and has been completely revamped and updated for accuracy and comprehensiveness. 

Everyone knows that you can make payments by credit card, cash or check, but what are ACH payments? An ACH (or Automated Clearing House) transaction is the process of moving funds electronically from one bank account to another through a unique routing number, also found at the bottom of a paper check. If you pay your employees by direct deposit, ACH is already in your life.

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Sarah Jordan

Increase Customer Lifetime Value with Segmentation

Posted by in Marketing Tips

Increase Customer Lifetime ValueThe first step in realizing increased customer lifetime value is thinking about your client base as a portfolio – a mix of revenue opportunities made up of differing behaviors and benefits. Studies have been conducted at every business size showing that by evaluating an existing customer base, an organization can use the data to grow revenue without acquiring a single new customer.

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