We want/don’t want customers to receive email receipts for certain transactions

Whether you're processing a one-time or recurring ACH or credit card payment, you can choose whether or not to send email notifications to all, none, or some of your customers.

To modify email notifications for specified customers:

  • Log in to your account and click on "Settings" in the upper right hand corner.

  • Click on the second "Configuration" tab.

  • Near the bottom of the page, you'll find "RECEIPT AND NOTIFICATIONS" settings. Feel free to edit these as they apply to your business. These will apply as the default settings for your account. However, you can also edit these setting for each invoice sent under the "Send Invoices" main navigation tab, or for each payment processed under the "Collect Payments" main navigation tab.

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