Lisa Hephner

7 Small Business Performance Review Resources and One Great Case Study

Performance AppraisalsWith the July 4th holiday coming up this weekend, you are probably more inclined to be thinking about the annual company picnic than annual performance reviews. However, a recent series in the New York Times You’re The Boss blog pierced that festive summer mood with a thought-provoking case study of how instituting performance reviews helped solve the problem of a troublesome long-time employee. Read the full blog series, then use these seven resources...

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Lisa Hephner

The Best of Small Business Summer Reads

Open books: The opensource.com summer reading listSummer officially arrived last Saturday, along with its many rights including vacations, relaxation, and time in the sun. As a busy small business owner, you may balk at taking time off for an extended vacation. But, there is no excuse for not granting yourself at least a little “me” time to unwind and relax. Of course, if you need help rationalizing taking a break from your...

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Mark Pickart

5 Ways To Better Plan Your Day

To-Do Most days I leave the office feeling great, I can usually look back at the day and be proud of everything I was able to accomplish. But unfortunately not every day ends this way, sometimes I walk out wondering what did I just do for the last 8 hours! Everyone starts their day with the best of intentions ready to take on the world but what happens on the days...

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Lisa Hephner

Free Money to Help Grow Your Small Business

Money EverywhereWhat could you do with a bit of extra cash? Launch a new product…Strengthen your brand…Embark on an ambitions advertising and marketing campaign…Hire more staff to improve customer service… the possibilities are as limitless as your imagination and your drive. Enter one of these small business contests, or apply for a small business grant. You have nothing to lose (except a bit of your time), and even if you don’t win...

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Lisa Hephner

Are You Making These Common Design & Content Mistakes?

onyourplateSmall business owners do it all—from creating business plans, to marketing, sales, billing, customer management, and even sweeping the floors. Unfortunately, part of doing it all is making do with what you can do, because you simply can’t be an expert in everything. And while it would be nice to hire an expert to take care of business-critical functions like the design, content, and optimization of your website and the...

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Kristin Piccirillo

Ask the Advisor: How Do I Get a Loan For My Business?

PaySimple's Ask the Advisor Your business has started to take off and you need additional capital to hire a new employee, expand into a new space, and possibly purchase some additional equipment, so you start to search out financing from your local commercial bank. You walk in, expecting them to decide to help you out on-the-spot, because look at how great business is going! However, it’s never quite as simple as...

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Caleb Alcorn

Knowing Is Half The Battle – How To Provide Amazing Service

Customer service feedback Without a focus on quality service it can be difficult to keep your business thriving. The loss of even a few customers can affect your bottom-line, especially when you discover that it might be related to customer service that you or one of your employees has provided. Top-notch service can improve any business and can be done without spending a lot of money. If providing excellent customer...

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Mark Pickart

3 Reasons Leading Companies Are Using Mobile Payments

Mobile PaymentMobile payments aren't just a trendy way pay to pay for your coffee, but a real shift in consumer behavior. A recent report by IDC says that by 2017, 1.5 billion smartphones will be in use globally and a Forrester Survey released last week said that while 31% of smartphone owners will purchase from their device in 2014, that number will reach 55% by 2018. As smartphones become more and more...

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